Legal Media Analysts

Thursday, November 11, 2021

Utility Customers Now Protected from Harassment on Unpaid Balances

With the foreclosure and eviction moratoriums coming to an end in January 2022, New Yorkers are about to feel pinched in their housing costs, which may turn into utility billing issues.


New Yorkers just received increased rights and beginning on December 8, 2021, utility companies are prohibited from engaging in harassment, oppression, or other abuses towards residential customers in connection with deferred payment agreements and the collection of unpaid balances.


Bill A3359 was signed by Governor Hochul on November 8, 2021 and amends §53-a of the Public Service Law.

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