Friday, September 20, 2019

Closed Captioning On TVs In Public Accommodations Must Now Be Provided Upon Request

Televisions in an area of public accommodation that have a closed captioning feature must be enabled upon request. However, business owners will not be penalized if the television does not have a closed captioning feature.

The specific law S1650 signed by Governor Cuomo states:
“A place of public accommodation, resort or amusement. . . shall upon request be required to have closed captioning enabled on all televisions that are located in the public area . . . during regular business hours.”
Owners/Managers of public accommodations should train staff on this new requirement to avoid potential exposure to costly lawsuits.


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